Frequently Asked Questions
-
You can book directly via our website www.whitesage-dubai.com or through popular vacation rental platforms like Booking.com, Airbnb, and Expedia. We offer easy online booking for all furnished apartments, studios, and 2–3 bedroom holiday homes in Dubai.
-
Yes, some listings allow instant booking, while others require host confirmation. Availability is updated in real-time across all platforms to ensure a smooth booking experience.
-
We offer flexible and moderate cancellation policies depending on the property and booking platform. Guests are advised to review the cancellation terms before confirming their reservation.
-
Standard check-in is from 3:00 PM, and check-out is by 12:00 PM. Early check-in or late check-out may be arranged on request, subject to availability.
-
Guests receive detailed check-in instructions including contact numbers for our property managers. Many homes also feature smart lock or digital key access for convenience and safety.
-
White Sage Holiday Homes offers fully furnished studios, 1-bedroom, 2-bedroom, and 3-bedroom apartments, ideal for couples, families, and small groups. Each property is modern, comfortable, and well-maintained.
-
Yes. All apartments include high-speed Wi-Fi, air conditioning, modern furniture, fully equipped kitchens, and essential household items.
-
Standard cleaning is included for stays longer than 7 nights. Additional housekeeping and laundry services can be arranged for short-term stays at a small fee.
-
Many properties are in communities with shared amenities like swimming pools, gyms, and recreation areas. Details are specified in each listing
-
Our holiday homes are in prime Dubai locations, close to major tourist attractions, shopping malls, business districts, and metro stations. Exact addresses are shared after booking for guest privacy and security
-
Most properties provide free or paid parking. Availability details are listed on each property page.
-
Certain properties are wheelchair accessible. Please contact us prior to booking to confirm accessibility features
-
Absolutely. All apartments are in gated communities with 24/7 security, CCTV, and secure building entry systems. Guest safety is our top priority.
-
Yes, we recommend travel or personal insurance to protect your trip and belongings.
-
Maximum occupancy is listed on each property. Extra guests may be accommodated upon request for an additional fee
-
Some of our properties are pet-friendly. Guests should confirm pet policies before booking.
-
Parties are not allowed unless approved for small corporate events. Guests are expected to respect community rules and maintain quiet enjoyment.
-
Yes, all apartments come with free high-speed Wi-Fi, suitable for work or leisure.
-
Yes. Each apartment features a fully equipped kitchen with utensils, cookware, and appliances for a self-catering stay.
-
Yes, all homes provide fresh linens, towels, and essential toiletries for guests.
-
Yes, long-term stays and corporate bookings are available. Please contact us directly for special rates and arrangements.
-
Most properties are 20–35 minutes from Dubai Airport, depending on traffic.
-
Yes, taxis and ride-hailing services like Careem and Uber are readily accessible.
-
Yes. All properties are located near supermarkets, restaurants, cafes, and popular shopping destinations.
-
We accept major credit cards, PayPal, and platform-specific payment options. Direct bookings can also be paid via bank transfer.
-
Some listings include cleaning fees, security deposits, or extra guest charges. All fees are transparently listed before booking.
-
Yes, these can be provided upon request for an additional fee.
-
Absolutely. Our homes are suitable for couples, families with children, business travelers, and solo adventurers